Merchant Shares Nepal

Merchant Shares is not a website running by a person or admin. It is a corporation running via a team of staff members. They work 24x7, 365 days to generate profit via respective works. Our executive team member are from Dominica, Malaysia, India and Dubai. Other staff working from around the world via online. We have a confidentiality policy not to disclose the owner and staffs details in public.

For general questions, you can use our Live Chat support system for immediate assistance. 
Or use our HelpDesk ticket system and we will reply within 24 to 48 hours. 
Visit the Facebook Group and you may find your answers in posts made by other experienced members.

Please send us a support ticket with suggestions for the FAQ and we will consider adding more information.

Yes, Merchant Shares has an official Twitter, Facebook page, Google Plus page for published official news and updates.

The Merchant Shares Facebook Group is closed group of independent members. Any existing member who is already in that group can add you. If you need to get join, contact any regional representative to add you in the group or request to join the group.

No, they are not. The Facebook group is an independent group of members who volunteer for positive interaction, better user experience, share ideas and assist other members. This group can also help with solutions and feedback for Merchant Shares to help make Merchant Shares better for all.

It is a user experience sharing with other Members like you who have been using Merchant Shares. Your testimonial may be positive or negative based on your own personal view.

After you submitting your testimonial, it will be reviewed and published on the website, along with a Join Me button. New website visitors who read about your experience in Merchant Shares can sign up as your referral giving you referral commissions when they make new deposits.

Whenever you update it, staff member need to see it and approve it. So till it gets approved your old testimonial is shown.

Members from all over the world are offering their assistance in a variety of languages and cultures are ready to be your sponsor to best help you sign up and understand Merchant Shares.

As a Representative you will have your own Join Me and personal Website button advertised on the Merchant Shares public website. New visitors needing a sponsor who can best help them can become your referral, giving you commissions when they make new deposits.

There are Representatives from various countries fluent in a large variety of languages ready to assist you. Click here to view the Merchant Shares Representatives.

Whenever you update your message, Merchant Shares staff need to review and approve it. Your old Representative message is shown until it has been approved.

You must be a fully verified Merchant Shares member to become a Representative. A blog or website is required that has an easy explanation of Merchant Shares and instructions in English language and your local language (optional).

Yes, we do have 30-day Money Back Guarantee, with no questions asked. You can do a refund yourself by cancelling your investment and then withdraw the amount. Refunds reflect deductions of the 5% commission given to your sponsor and the withdrawal fee, with the remaining amount sent to the same account used for your deposit. This policy will be void when you withdraw your profit from any investment or transfer any funds inside MS system and this means that you have accepted to continue the program. Refunds are applicable for your first time investment only.

No, refunds are offered one time only. To avoid potential fraud, refunded members have tested our system already, so additional refunds or requests for refunds are strictly prohibited.

Within the period of 30 days, you can cancel your investment anytime, then your investment amount will be transferred to your respective Merchant Shares with applicable fees charged. From the wallet, withdraw your refund to your payment method account.

If chargeback are issued from payment method company to our account then we will cancel the investments, deposits from member and do negative balance adjustment of 5 times.

We also do negative balance of referral commissions given to sponsor.

As per our AML policy, all members who have invested more than $250 total must be verified, according to the levels below:

~ Above $250 Phone verification required
~ Above $500 Phone & Identity verification required
~ Above $1000 Phone, Identity & Photo verification required
~ Above $2500 Phone, Identity, Photo & Address verification required

This is the same process as verifying your account with payment method company.

Verification is always benefit for members. Since there is less security and fraud investigation required, support tickets of verified members are replied first or within 24 hours, under normal circumstances. In addition, adjustment requests are more easily accomplished, such as changing your payment method ID and updating to your profile details. For all such requests, please submit a support ticket with full details to the Merchant Shares Helpdesk.

The accepted payment methods in Merchant Shares are Neteller, Paytoo, SolidTrust Pay, Perfect Money, OKPAY, PAYEER and BTC-e USD. Some allow the use of credit/debit and bank cards, Paypal, Bitcoin, Litecoin and other e-currencies. To make a Deposit to begin building your investment portfolio, clickHere

It is very easy to transfer funds from one payment system to another using exchange sites. Some exchange sites allow funding using credit cards and wire transfers. Exchange sites can be easily found by performing a Google search. 
Our supported payment system Paytoo allows funding using PAYPAL, UKASH and cards. 

Beware! Individual "brokers" offering exchange services on social network websites or via Skype are highly likely to be fraudulent.

At this time, we do not offer this option. However, we are in process of linking with top e-currency exchangers that may be suitable to assist you in exchanges. We also may introduce our own exchanger facility in future.

Bitcoin is not directly accepted. However, you can load your Bitcoins into SolidTrust Pay, OKPAY, Payeer or Neteller. You can also use an exchanger for Bitcoins into USD and then fund one of our accepted payment method for depositing and withdrawing in Merchant Shares.
We also accept BTC-e USD why not you try that.

This is not possible for an unverified Merchant Shares member. But it is possible for verified members based on your case that need to change payment method account. When you are a verified Merchant Shares member, only after all the investment(s) is inactive (already paid 150%) then you your old wallet balance be transferred to new wallet balance. This is applicable for hacked account, country not supported by payment method.

It will be added automatically when you deposit for the first time into Merchant Shares.

Accounts that are used to do any transaction like deposit, withdraw commissions are linked with transaction record. As a result it is not possible to remove/change in MS system due to compliance and technical issue.

Yes, you are given 5% commissions instantly once your referral's deposit has been completed.

To use your advertising link to invite others, click Here.

You will first need to transfer your referral commissions to the wallet.
A minimum amount of $2.50 commission is required for transfers.
To transfer your commissions, click Here.

Commissions are not given to sponsors when investments are made with transferred funds. When referrals make deposits from their payment system, sponsors earn 5% commissions.

No, there is only one Level of referrals and commissions in Merchant Shares.

Yes, you can change it yourself in your profile, but only if you have not yet made a deposit

All withdrawals are processed instantly.

After you have transferred your Profit Available/Commissions to your Merchant Shares wallet, you can withdraw it to your respective payment method account instantly. The minimum amount to withdraw is $5.

No, this is not possible due to our AML policy, as we are fully compliant to local regulatory authorities. This is also needed to correctly balance and record funds from deposits, investments, transfers, withdrawals and commissions.

Withdrawal fees include, but are not limited to payment method transaction fees in the company/merchant account, e-currency conversion fees, bank transfer fees, trading swap fees, trading platform account withdrawal fees and exchangers. These fees can vary so from time to time, your withdrawal fees are revised to reflect what the company account must pay. The limits and fees applicable are given on the limits-fees page.

Your “Profit Available” is the total returns from all your active investments over $0.00. To withdraw, you must first transfer returns and/or commissions to your wallet.

This rare occurrence is due to a server communication error between the servers of the payment method and Merchant Shares. Please wait up to 5-15 minutes before reporting via support ticket, choosing the appropriate ticket type. You must be report this issue in a ticket within 7 days and provide all the necessary details in your ticket and wait for a response before replying, which under normal circumstances within 24-48 hours.

You can send your received transaction details via support ticket, we can update it to completed transaction. Monthly audits are performed to correct such transaction errors. However, it is your responsibility to report such issues via support ticket. After correcting this issue, it is possible that your account show a negative balance having more withdrawn than earned, which is normal.

Go to your Dashboard, click on Transfer and there you will see investments that have recently given you returns above $2.50 that are eligible for transfers. After transferring to your wallet, you can again invest or withdraw to payment method instantly. Your “Profit Available” is defined as all returns recently given from all active investments above $0.00.

Yes, you can transfer profit/commissions any time instantly to your internal wallet as soon as you have minimum transfer amount.

As its a last part of your investment, there is no limit to transfer funds to your internal wallet.

Go to your Dashboard, click on Invest to use your deposited funds or to use your transferred profits/commissions from the respective wallet and choose one of our 4 investment sectors.

Yes, simply choose the investment sector(s) that interest you. Percentages returned daily are based on the results of the market profits gained for that sector. Investment sectors offered are Web Ads, Forex, Commodities and Stocks.

Active investments are still generating daily returns, not yet given you the full 150%. 
Inactive investments have given you the full 150% return and you still need to transfer all remaining profit to your wallet for withdrawing or investing. 
Expired investments have given you the full 150% return and you have already transferred all remaining profit.

Yes, you can effectively compound to maximize your portfolio by first transferring your Profit Available into your wallet and then make a new investment. A minimum amount of $2.50 from an individual investment is required for transfers. A minimum of $18 is required when making a new investment from transferred profits. To transfer your Profit Available, click Here.

We have following investment limits, which keep changing based on fund management capacity of finance department:
$2000 in last 24 hours
$5000 in last 7 days
$10000 in last 30 days