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Account Verification

As per our AML policy, all members who have invested more than $250 total must be verified, according to the levels below:

~ Above $250 Phone verification required
~ Above $500 Phone & Identity verification required
~ Above $1000 Phone, Identity & Photo verification required
~ Above $2500 Phone, Identity, Photo & Address verification required

This is the same process as verifying your account with payment method company.
Verification is always benefit for members. Since there is less security and fraud investigation required, support tickets of verified members are replied first or within 24 hours, under normal circumstances. In addition, adjustment requests are more easily accomplished, such as changing your payment method ID and updating to your profile details. For all such requests, please submit a support ticket with full details to the Merchant Shares Helpdesk.

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Merchant Shares is an international organisation officially registered as Service Merchants Corp. and the company registration number is 11861 in Commonwealth of Dominica under International Business Companies (IBC) ACT 1996.

Merchant Shares has its internal compliance department. You can contact the department's specialists any time via help desk. All disputes/claims can be resolved at the company level prior to submitting claims to regulatory bodies.

Investments in Forex, Commodities and Stock are high gain instruments which can involve high risk. The analysis fully reflects past performance of the global market and may not predict the future trend. All investors are advised to conduct their own independent research before making any investment decisions.

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