How do I make a Deposit so I can invest?
Go to your Dashboard, click on Deposit and follow the instructions available on your screen until your deposit from your respective payment method and funds has arrived in your Merchant Shares wallet.
What are the Deposit Limits and Fees in Merchant Shares ?
The applicable limits and fees are shown on the Limits and Fees page.
Can I make multiple deposits using different payment systems ?
Yes, you can. Keep in mind that whichever payment system you use for an investment, your withdrawals will be sent to that same respective payment system. You can keep track of your withdrawal history on the Withdrawal page, as well as in your payment system account.
The amount that I had deposited or withdrawn is less than what I had expected. Was I charged fees ?
Based on fees charged to Merchant Shares by exchangers, brokers, swaps, payment systems and transactions, fees are required for deposits and withdrawals.
I have a missing Deposit. What should I do ?
Missing deposits need to be reported within 7 days to the Merchant Shares Helpdesk. Choose the “Deposit” ticket type and include all the relevant details: reference/batch/transaction numbers, your payment processor id and the deposit amount. Please wait for a response from support first before replying, to retain the position of your ticket in the queue.
How can I deposit via BTC-e or BTC ?
BTC can be traded in BTC-e site. You need BTC-e USD balances to use in MS.
Here is the process for it:
login to https://btc-e.com/ then click on Finances (https://btc-e.com/profile#funds), to generate code you must have balance in USD, if you do not have balance in BTC then click on trade (https://btc-e.com/exchange) and trade your BTC to USD.
In the Finance page click on withdraw button at right side of USD (https://btc-e.com/profile#funds/withdraw/usd) on "Withdrawal on the purse:" select BTC-e Code and put how much amount to generated, it will send you email to confirm and reject with link. Once you click on confirm link in email it will give you code to use.
Here is the process for it:
login to https://btc-e.com/ then click on Finances (https://btc-e.com/profile#funds), to generate code you must have balance in USD, if you do not have balance in BTC then click on trade (https://btc-e.com/exchange) and trade your BTC to USD.
In the Finance page click on withdraw button at right side of USD (https://btc-e.com/profile#funds/withdraw/usd) on "Withdrawal on the purse:" select BTC-e Code and put how much amount to generated, it will send you email to confirm and reject with link. Once you click on confirm link in email it will give you code to use.
Post a Comment